Buying or selling a house is a process that can be satisfying or stressful. In our opinion the performance of the agent helping you buy or sell can make the difference. Bennet Phillips delivered professional services that in our case ensured satisfaction.
We first met Bennet when looking online for a home in Asheville last year. His manner, communication style, knowledge of the area and personality made him stand out from other agents we had encountered. Needless to say, when we decided to buy Bennet was the “go-to” choice. He did not disappoint.
Anytime... anywhere would best describe Bennet’s availability to solve the day to day problems of buying property; be it showings, finding a supplier to remedy a construction shortfall, stepping into an administrative maze, or just keeping you abreast of the progress. We never felt “outside the process.”
Communication was a hallmark of our experience. Making the right choices, with his counsel made decision making a less stressful process.
Bennet’s ability to work with others facilitated the end game of the transaction. Liaison with title companies, attorneys, bankers, paralegals, and the seller’s agent can be a minefield, one which Bennet managed to negotiate with agility. Anyone who has closed on a property in the past few years will appreciate this talent immensely.
In today’s world, technology has enabled sloppy work from companies and individuals that lack dedication to their profession. Phone calls not answered, lost e-mails, sort of a modern day version of “the dog ate my homework.” In dealing with Bennet we found the converse to be true. We received timely phone calls, all calls launched to him were returned promptly, email was traded almost daily. In addition, his use of electronic communication to facilitate the process and when parties didn’t share zip codes made the entire event simple and trips to the FedEx office less frequent.
If we were to return a survey regarding Bennet Phillips’ performance as a professional real estate agent with 1 being dissatisfied and 10 being total satisfaction we would have to rate his performance a 12.
I really enjoyed working with Bennet. His passion and knowledge was welcoming in a stressful time. I felt he went above and beyond what was asked of him. He was patient, listened to my needs, and took the time to get to know me as a person. Buying a house can be hectic, however, Bennet made me feel comfortable and relaxed during this time. Thank you Bennet!